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Apple's 2011 Annual Report: More Hiring, More Sales, No Dividends Coming
Oct 26, 10:05PM
- Apple now has 60,400 full time equivalent employees, up from 49,400 last year. The company also went from employing 2,800 full-time equivalent temporary employees and contractors to 2,900. 36,000 employees are in the retail division, up from 26,500 last year.
- Apple went from 317 stores at the end of fiscal 2010 to 357 stores at the end of fiscal 2011, an addition of 40 stores. The average number of employees per store also grew from 83.6 to 100.8.
- Ad spending grew from $691 million to $933 million, while dropping as a percentage of revenues to 0.8% from 1.0% . Research and development expenses were up 36% to $2.4 billion -- however, as a percentage of revenues R&D; fell from 3% to 2.2%.
- As this document is designed mainly for perspective and current investors in the company, Apple also lists a number of risk factors that could affect investments in the company. These include "if [Apple] is found to have infringed on intellectual property rights", "support from third-party software developers", "the Company's ability to obtain components in sufficient quantities", and numerous more.
- "As of September 24, 2011, the Company owned or leased approximately 13.2 million square feet of building space, primarily in the U.S., and to a lesser extent, in Europe, Japan, Canada, and the Asia-Pacific regions. Of that amount approximately 7.0 million square feet was leased building space, which includes approximately 3.0 million square feet related to retail store space. Of the Company's owned building space, approximately 2.6 million square feet that is located in Cupertino, California will be demolished to build a second corporate campus. Additionally, the Company owns a total of 584 acres of land in various locations."
- Finally, "the Company anticipates that for the foreseeable future it will retain any earnings for use in the operation of its business" rather than paying any dividends or stock buybacks.
Pixelmator 2.0 Launches Tomorrow, With Content-Aware Fill and Full Lion Support [Mac Blog]
Oct 26, 7:54PM
Version 2.0 of popular image editing application Pixelmator goes live tomorrow on the Mac App Store. The app was one of the early success stories on the Mac App Store, generating more than $1 million in revenue in the first 20 days.
The new version of Pixelmator includes support for a number of Lion features, including Full Screen, Auto Save, and Versions. It also includes an advanced healing tool, similar to Adobe Photoshop's Content Aware-Fill technology, moving an advanced feature into a brand new price point. The Loop has some additional screenshots.
Pixelmator 2.0 will be initially priced at $29.99, though the regular price will be $59.99. The Pixelmator team told us they hadn't decided exactly when the price will rise. Version 2.0 will be available on the Mac App Store tomorrow.
Version 1.6 of Pixelmator is available for $29.99 on the Mac App Store. Users who have purchased Pixelmator from the Mac App Store will receive the version 2.0 upgrade for free.
PBS to Air 'Steve Jobs - One Last Thing' Documentary on November 2nd
Oct 26, 7:00PM
Tributes to Steve Jobs have been plentiful in the weeks since his death and his authorized biography by Walter Isaacson has revealed a number of new details about his life, but a new documentary from PBS set to premiere on Wednesday, November 2nd appears to offer insights from some unique people associated with Jobs.
Featuring interviews with, among others, Ronald Wayne, co-founder of Apple with Jobs and Steve Wozniak; Ross Perot, who invested in NeXT Computer when Jobs was running out of money; Walt Mossberg, principal technology columnist for The Wall Street Journal, who interviewed Jobs every year from 2003-2010; will.i.am, frontman and producer for The Black Eyed Peas, whose "I Gotta Feeling" currently ranks as the most downloaded iTunes song ever; Dean Hovey, designer of the original mouse for Apple; Robert Cringely, writer and host of the PBS series TRIUMPH OF THE NERDS: THE RISE OF ACCIDENTAL EMPIRES; Robert Palladino, calligraphy professor at Reed College, whose classes Jobs credited with inspiring his typography design for the Mac; and Bill Fernandez, who introduced Jobs and Wozniak in Sunnyvale, where the three hung out in his father's garage and tinkered with electronics.The documentary will also include clips from a "never-before-broadcast" 1994 interview with Jobs in which he shares some of his thoughts on life.
The documentary examines Jobs' life from the perspective of understanding the influences that "shaped his character" and enabled him to revolutionize numerous industries. Steve Jobs - One Last Thing will premiere next Wednesday, November 2nd, at 10:00 PM on PBS stations around the United States.
Steve Jobs Biographer Walter Isaacson Speaks With The Daily Show's Jon Stewart [Mac Blog]
Oct 26, 6:58PM
Walter Isaacson continued his promotional tour of his Steve Jobs biography yesterday, appearing on The Daily Show with Jon Stewart last night. In the seven minute interview, Isaacson "talks about becoming emotionally invested in his subject throughout the course of writing Steve Jobs' biography."
It was Isaacson's fifth appearance on The Daily Show.
Mint.com Releases iPad-Native App [iOS Blog]
Oct 26, 6:29PM
Mint, which Intuit bought for $170 million in 2009, is designed to help users keep track of spending and budgeting. It automatically imports data from bank, credit card and investment websites, but does not actually control anything -- it only downloads transactions, to lower the risk of security breaches.
Amongst the new features in version 2.0:
NEW FEATURES FOR IPAD
● Easy-to-understand, multi-touch graphs show you where your money is going so you get a clear picture of your spending and your net worth.
● Redesigned overview screen, so you get a quick snapshot of your finances and latest alerts, bill reminders and advice.
● Enter cash and pending transactions so you have the most accurate view of your spending.
● Get a detailed view of your transactions.
● View your data even without a wireless connection.
For the security conscious, the Mint app can be locked separately from the iPad or iPhone, and if the device is lost, access can be disabled from the Mint website.
Mint for iOS is a universal app, free from the App Store. [Direct Link]
Nokia Unveils First 'Lumia' Phones Based on Windows Phone 7.5
Oct 26, 3:47PM
Nokia today announced the launch of its first two smartphones to be based on Microsoft's Windows Phone platform, marking a milestone in the collaboration between the two companies that will see Nokia shift away from its Symbian operating system and the transitional MeeGo platform. The shift comes as Nokia tries to rekindle interest in its phones amid a rapid rise in the popularity of Apple's iOS and Google's Android platforms.
Nokia's Lumia 800 (left) and Lumia 710 (right) smartphones
The high-end Lumia 800, available in black, cyan and magenta, features a 3.7-inch 800x480 AMOLED screen and a 1.4 GHz Snapdragon processor, along with 16 GB of storage and an 8-megapixel camera. The Lumia 710 offers the same 3.7-inch screen and 1.4 GHz processor found in the Lumia 800, but contains only 8 GB of storage and a 5-megapixel camera. The device is available in black and white, with changeable back covers available in an assortment of colors. Both handsets run the latest Windows Phone 7.5 Mango operating system.
The Lumia 800 will initially launch in a number of European countries next month, with availability set to expand to several more Asian countries and Russia by the end of the year. The Lumia 710 will debut alongside the Lumia 800 in that device's Asian launch countries and Russia later this year, with both handsets set to expand to additional markets beginning early next year.
Nokia's plans for the United States remain unclear, as the company's press release notes only that it will be bringing a "portfolio of products" to the U.S. early next year. The company is so far only promoting the Lumia 710 on its U.S. site.
Sprint Beats Q3 2011 Estimates, Looks Ahead to iPhone Impact [Updated] [iOS Blog]
Oct 26, 1:49PM
Sprint today announced financial results for the third quarter of 2011, and while the carrier did not begin offering the iPhone until after the quarter ended, it was still able to beat analyst estimates and report a smaller-than-expected loss. Perhaps most significantly, Sprint reported a net gain of 1.3 million subscribers during the third quarter, the carrier's best performance in over five years.
Sprint also took the opportunity to tout the iPhone in its press release, citing the device's record-breaking launch and the expectation that iPhone customers will be among the carrier's most profitable.
Growth in Sprint brand net additions was achieved without the benefit of Apple's iPhone 4S and iPhone 4, which launched Oct. 14. The launch of this iconic device resulted in Sprint's best ever day of sales in retail, web and telesales for a device family in Sprint history. The response to this device by current and new customers has surpassed initial expectations. The iPhone is expected to be accretive for Sprint, and iPhone users are expected to be among Sprint's most profitable customers.Overall, Sprint reported a loss of $301 million for the third quarter, down from a $911 million loss in the year-ago quarter. The carrier is said to have committed to purchase over 30 million iPhones over the next four years, with the upfront costs potentially resulting in Sprint taking an initial hit to its financial numbers. But with Sprint expecting strong profits from iPhone service contracts, the carrier anticipates that the iPhone will be a strong contributor to improved financial performance over time as it recoups its initial outlay.
Update: Sprint CEO Dan Hesse reported to Reuters that Sprint will need $7 billion in new financing over the next few years in order to support the iPhone commitment and the network transition to LTE.
Sprint said that while the iPhone would cost the company $15 billion in the next four years, it would generate $7 billion to $8 billion in projected future value for Sprint over that period.
Sprint said it will pay Apple an iPhone subsidy that is 40 percent higher, or $200 more per device, than the subsidies it pays for other phones.
But the company's executives said it should be worth the extra cost as the device is bringing in new customers.
"IPhone has an expensive contract but is worth every penny," Hesse said.
Apple's Notebook Case Supplier to Reopen Plant by End of October [Mac Blog]
Oct 26, 1:34PM
Reuters briefly reports, however, that Catcher has been able to move even more quickly, with full production set to resume by the end of this month.
Catcher Technology , a casing supplier for Apple Inc , said on Wednesday its China plant will be fully reopened at end of this month.Catcher, which reportedly supplies about 60% of Apple's demand for notebook shells, had previously reported that the production halt would result in a 20% decrease in its October sales.
Apple Online Store Begins Offering In-Store Pickup in San Francisco
Oct 26, 1:26PM
Earlier this week, we reported that Apple was planning to launch a pilot program that would allow customers placing orders through the company's online store to pick up their orders at their local Apple retail stores. Following a maintenance period that took the online store offline earlier today, in-store pickup is now available for Apple's three retail stores in San Francisco.
Users adding products to their shopping cart are now presented with an option of whether to have their order shipped or made available for pickup. Customers can search for their closest Apple retail stores based on zip code, although options are obviously limited with the pilot program currently including only three stores: San Francisco flagship, Stonestown, and Chestnut Street. Apple promises that more locations will offer in-store pickup in the near future, with 9to5Mac indicating that other Bay Area locations may join the program in as little as a few days from now.
Testing of the new in-store pickup shopping method suggests that delivery may be slightly slower than for direct shipment, as evidenced by a sample order for a custom-configured iMac that was offered a pickup date of November 3rd. Direct delivery of the same order was pegged within a window of October 29th through November 2nd.
It is possible, however, that in-store pickup dates may simply be conservative estimates based on the worst-case direct delivery estimate plus one day for processing at the store. Consequently, orders may arrive at stores ahead of their estimated availability date, with customers being emailed when the orders are ready for pickup.
Orders for standard items stocked by Apple retail stores will indicate same-day availability for the three San Francisco locations, allowing customers to place their orders online and simply visit the store for immediate pickup.
Apple Building Solar Farm at North Carolina Data Center
Oct 26, 2:37AM
The Charlotte Observer reports that Apple has begun work on a solar farm adjacent to its massive new data center in Maiden, North Carolina. The new solar farm will likely generate a significant amount of power for the facility, although Catawba County officials have yet to see building plans for the facilities.
Apple has quietly begun work on a solar farm that apparently could help power its sprawling data center in southern Catawba County.Permits issued so far only address grading and erosion control on the site, but Apple has disclosed in those permit applications that it intends to build a solar farm on the site.
Permits issued by Catawba County show that the Cupertino, Calif., company has been approved to reshape the slope of some of the 171 acres of vacant land it owns on Startown Road, opposite the data center, in preparation of building a solar farm.
The Hickory Daily Record adds some detail to the situation, noting the plot of land is indeed across the street from the data center and that nearby residents have been upset by the smoke from fires set to help clear the land.
That smoke is Apple clearing more than 100 acres of land across from its data center, which opened earlier this year at 5977 Startown Road. It was reported earlier this year that the data facility will be a cloud-computing center for Apple.
Across the street, at 6028 Startown Road, Apple has filed a soil erosion permit with Catawba County for about 170 acres of land. Apple applied for the permit on Aug. 9, and the county reviewed and approved it on Aug. 10.
In the application, Apple described the work as "Solar panel farm A" for the 170.99 acres of land.
Apple's initial 70-acre purchase at solar farm site of 6028 Startown Road in Maiden, NC
The erosion control permit (PDF) indicates that Apple has pieced together three separate parcels of land for the solar farm, with the most recent addition coming just last week. An initial 70-acre parcel at the project address was identified as having been bought by Apple last October, but it is unclear what constitutes the remaining 100 acres of the project site.
Steve Jobs Biography: What Might Have Been [Mac Blog]
Oct 26, 12:57AM
As someone who has been following Apple rumors both casually and professionally over the past couple of decades, Steve Jobs' biography reveals a number of intriguing forks in the road that may have led the entire company down a different path.
As far back as 1982, Macintosh Marketing Director Mike Murray proposed a Mac OS licensing program to Steve Jobs. Remember, the Mac didn't officially debut until 1984, so the idea was floated very early in development. Murray specifically suggested that Apple could license to Tandy since Radio Shack stores targeted a different market than Apple. Apple has been criticized over the years for not licensing their Mac operating system. Apple did briefly allow certain manufacturers to create Mac clones and license Mac OS, but Steve Jobs put an end to that shortly after his return to Apple in the late 90s.
While it seems a given that the iPod was to be made compatible with Windows, Jobs was very resistant to the idea. At one point he said that Windows users would get to use the iPod "over my dead body". After continued convincing, Jobs gave up:
"Screw it," he said at one meeting where they showed him the analysis. "I'm sick of listening to you assholes. Go do whatever the hell you want."Apple even considered writing an iTunes music client for Android, but Jobs didn't see the point.
"We thought about whether we should do a music client for Android," Jobs told me over breakfast the next morning. "We put iTunes on Windows in order to sell more iPods. But I don't see an advantage of putting our music app on Android, except to make Android users happy. And I don't want to make Android users happy."For those who were following Apple rumors in the late 90s, there was a lot of talk about "network computers". In particular, Oracle's Larry Ellison was a big proponent of the idea, and spoke publicly about it. Persistent rumors suggested that Apple was going to try to build such a machine. It turns out that the iMac was originally planned to be such a network computer, which was basically an inexpensive terminal that would be used to connect to the internet.
Finally, when Apple was at a crossroads in the late 90s and deciding between moving Mac OS to a new architecture, then Apple CEO Gil Amelio actually favored using Microsoft's Windows NT as the basis for the next generation Mac OS. Of course, instead, Apple purchased NeXT, bringing Steve Jobs back to Apple.
Macworld Expo Rebranded as 'Macworld|iWorld' for 2012
Oct 25, 5:49PM
For many years, Macworld Expo served as one of the main events for Apple product introductions, with the annual January event in San Francisco in particular being the stage for some important events such as the unveiling of the original iPhone. Apple last presented at Macworld Expo in January 2009, deciding that trade shows were no longer important for allowing the company to reach consumers as the Internet and the company's network of retail stores provided better opportunities for interaction.
Macworld Expo has reinvented itself since 2009, naturally refocusing on third-party companies offering products of interest to Apple users following the loss of Apple's presence. While attendance is down from Apple's last few years of involvement, the event has still been drawing crowds in the neighborhood of 25,000 attendees, and Macworld Expo organizers are now looking to continue rebuilding the show with a new rebranding that will emphasize the rapid increase in visibility of the iOS side of Apple: Macworld|iWorld.
"The brand is evolving from Macworld [Expo] to Macworld|iWorld to illustrate that the show is about the whole ecosystem of Apple products," said Paul Kent, the event's vice president and general manager.Among the new showcases for Macworld|iWorld are the "Music Experience", which features performances and sessions from musicians who use Apple technology, and the "Film Event", which highlights Apple's role in television and movies.
The exhibits and conference sessions that have characterized past expos remain with Macworld|iWorld. But show organizers are also adding elements aimed at providing what Kent characterized as a "dynamic culture experience."
Even with the rebranding, Macworld|iWorld will reportedly retain a heavy OS X presence, with organizers introducing new packages to attract OS X developers.
Macworld|iWorld will be held at the Moscone West convention center in San Francisco from January 26-28, 2012, and registration for the event is now open.
iPod Creator Tony Fadell's Next Quest Is to Revolutionize Thermostats [iOS Blog]
Oct 25, 5:35PM
>From TechCrunch's post introducing Nest's Learning Thermostat:
Fadell got the idea designing his green home in Tahoe. He was shocked there wasn't a single attractive thermostat on the market so he decided to build his own. The size of the market and the potential impact on the planet convinced him it was a great business. And if he didn't do it, who would? The unit uses the guts of a smart phone and required someone who knows how to build drop-dead-easy user experiences.
The Nest Learning Thermostat is connected to Wi-Fi and can be remotely controlled by a iPhone app or a laptop. The thermostat will retail for $249 when it goes on sale in mid-November.
Steve Jobs Biography: On the Development and Launch of iPad
Oct 25, 4:32PM
While reading through Steve Jobs' biography, we discovered a number of interesting behind-the-scenes facts related to the development of the iPad.
When Steve Jobs was first hammering out the concept for the iPad, Jonathan Ive created a large number of mockup designs in order to figure out the right size and aspect ratio. Apple ultimately decided to go with a 9.7" screen at a 4:3 aspect ratio, but not without trying many other variations:
The process began with Jobs and Ive figuring out the right screen size. They had twenty models -- all rounded rectangles, of course -- in slightly varying sizes and aspect ratios. Ive laid them out on a table in the design studio, and in the afternoon they would lift the velvet cloth hiding them and play with them. That's how we nailed what the screen size was," Ive saidThere have been persistent rumors that Apple had been developing a 7" iPad. It seems possible that that size was a runner-up choice that made it to late prototypes before Apple ultimately decided on the 9.7" model.
As for the processor being an ARM chip, Jobs had initially planned on using Intel's low-voltage Atom chip, even though the iPhone used an ARM chip. Tony Fadell successfully argued for ARM, even threatening to resign over the issue.
Much of the initial press reaction to the iPad was negative, which both "annoyed and depressed" Steve Jobs on the evening after the launch. Jobs says he received 800 emails that day -- many of them complaints.
Finally, Jobs thought the iPad could revolutionize the textbook industry, and had considered a plan to include textbooks as a feature on the iPad.
"His idea was to hire great textbook writers to create digital versions, and make them a feature of the iPad. In addition, he held meetings with major publishers, such as Pearson Education, about partnering with Apple."He specifically wanted to make textbooks free and bundled with the iPad, and such a system would give states the opportunity to save money during the slow economy.
Comparison of Cameras Across iPhone Generations [iOS Blog]
Oct 25, 4:01PM
Lisa Bettany, one of the developers behind Camera+, has posted two interesting series of photos comparing the camera quality across all generations of the iPhone, as well as to Canon point-and-shoot and professional-level cameras.
The iPhone 4S is dramatically clearer and sharper than previous iPhone versions. Using separate focus and exposure in Camera+ on the iPhone 4 & 4S significantly helped create a more balanced exposure. While it's not nearing the same quality as a professional level dSLR, it is comparable to a top of the line compact camera and even outshines it in some ways.PetaPixel has taken the images from the iPhones and presented portions of them side-by-side to provide the clearest example of how the iPhone's rear-facing camera has evolved over the years.
Sony Courting Aaron Sorkin to Write Screenplay for Steve Jobs Movie?
Oct 25, 2:51PM
Earlier this month, Sony Pictures acquired the movie rights to Walter Isaacson's authorized biography of Steve Jobs, seeking to adapt the story for the big screen. Sony was viewed as being a good fit for the film, as the studio's Columbia Pictures arm had successfully transitioned the story of Facebook to film with last year's release of The Social Network.
Aaron Sorkin
The writer behind The Social Network was Aaron Sorkin, who also gained fame for his work on A Few Good Men, The West Wing, and most recently Moneyball. And according to The Los Angeles Times, Sony is once again trying to pair up with Sorkin for the Steve Jobs screenplay.
Sony is moving forward with a Steve Jobs movie based on Isaacson's book. And one of the writers being courted by producers to pen his story, according to a person who was briefed on the project but not authorized to speak about it publicly, is Aaron Sorkin, Hollywood's chronicler-in-chief of the complicated visionary.Sorkin and Jobs actually did have a bit of history with each other, as Jobs had tried to convince Sorkin to write a film for Pixar, a proposal Sorkin declined because he didn't "think [he could] make inanimate objects talk."
The "Moneyball" and "Social Network" writer was said by the person to be considering the prospect but had made no decisions. Sony and a Sorkin representative declined to comment on the writer's potential involvement.
STEVE: Once you make them talk they won't be inanimate.A timeline for the potential Jobs movie is not yet firmed up, and casting is obviously still a ways off. Former ER star Noah Wyle, who played Jobs in the 1999 made-for-TV film Pirates of Silicon Valley, has expressed interest in reprising the role.
ME: The truth is I don't know how to tell those stories. I have a young kid who loves Pixar movies and she'll turn cartwheels if I tell her I'm writing one and I don't want to disappoint her by writing the only bad movie in the history of Pixar.
Are you kidding? I would give my eye teeth, in the heartbeat, of a New York minute. There are certain roles you wish you could tackle over and over again. That's one for me.Isaacson's Steve Jobs experienced very strong pre-orders and early sales, and is headed toward the top of Amazon's list top-selling books for 2011, currently ranked #12.
Apple Releases Apple TV Software 4.4.2 to Resolve Updating Issues [iOS Blog]
Oct 25, 3:26AM
Less than a week later, Apple released version 4.4.1 of the Apple TV software to address some of those previous issues, but the new update was also met with complaints of Apple TVs needing to be connected to iTunes to restore. Apple quickly pulled the update and re-released it a day later, presumably fixing the issues.
Apple has now released yet another software update for the Apple TV, pushing out version 4.4.2 today to hopefully resolve the issues once and for all. Apple details some of the issues in a support document addressing the update.
Apple TV devices with software version 4.4 and 4.4.1 have an issue with updating software to later versions. The recommended way to resolve this is go to Settings -> General -> Reset -> Reset All Settings, prior to updating. Note: If you apply the software update without resetting all settings first, the updater will reset the settings for you.The $99 Apple TV set-top box offers access to a wide variety of media sources and features, including TV and movie content from the iTunes Store, Netflix streaming, sports content, AirPlay streaming, and iCloud integration. The company is also set to be working on an actual connected television set, with those rumors receiving significant attention in recent days.
Once the Apple TV has been reset, you can then successfully update to the latest software by going to Settings -> General -> Update Software.
We recognize that this is an inconvenience and apologize.
Apple Addresses Video Freeze Issue on Mid-2010 15-Inch MacBook Pro [Mac Blog]
Oct 25, 3:06AM
This update addresses an issue where MacBook Pro (15-inch Mid 2010) computers may intermittently freeze or stop displaying video.An associated support document offers additional information on the issue:
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray. Affected computers were manufactured between April 2010 and February 2011.The software update, which weighs in at 70.97 MB, does require OS X Lion 10.7.2. Users still running Mac OS X Snow Leopard and experiencing issues are advised to contact Apple technical support, Apple retail store, or an authorized service provider in order to assess whether service is required. OS X Lion users who continue to experience issues after applying the new update are also advised to contact one of the support options for follow-up diagnostics and potential servicing.
iTunes Creator Jeff Robbin Heading Apple Television Effort?
Oct 25, 12:51AM
Apple Inc. is turning to the software engineer who built iTunes to help lead its development of a television set, according to three people with knowledge of the project.Earlier today, Piper Jaffray's Gene Munster issued a research note with several tidbits of evidence to support his long-held assertion that Apple is working on a television.
Jeff Robbin, who helped create the iPod in addition to the iTunes media store, is now guiding Apple's internal development of the new TV effort, said the people, who declined to be identified because his role isn't public.
Rumors of an Apple television have been getting significantly louder since this weekend, when Steve Jobs' biography quoted Jobs as saying he had "finally cracked" the problems standing in the way of an Apple television set.
Sprint and Apple Working On "Issue" With iPhone Data Speeds
Oct 24, 9:49PM
In the days after the iPhone launched on Sprint, a number of customers complained about extremely slow data speeds on Sprint's network. Sprint initially denied that there were any problems, but now a report from TheNextWeb suggests that is a problem with Sprint's iPhone data speeds:
Now it seems that an internal email has been sent to Sprint representatives, informing them that Apple and Sprint are working together on a "confirmed nationwide issue" dealing with the slow data rates many users are experiencing. There was no information about what the cause of the issues are or what the expected resolution date might be.The iPhone 4 and iPhone 4S broke Sprint's "device family" one-day sales record on October 14, the first day the phones were available on the network.
The email did contain a reference to a 'Service Settings' update, which sounds like it could be referring to the carrier settings file that contains access point info for the carriers.
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